FAQ

You can return your product to:

Company: Kadir Tarik Ediz Teks san tic.Aş

Street Adress: Merkez mahallesi bağlar caddesi no 16 kağıthane

Postcode : 34400

City:  Istanbul

Country : Turkey

How can I order a product?

Please, add the products that you want to buy to your cart by clicking on the "Add to cart" button. After choosing the products, click on the "buy" button.

 

If you do not log in, you will see the registration page. if you have already registered with your e-mail, you can log in by clicking "login" button and entering your e-mail and password that you have already defined while you are registering.

 

If you haven't registered before, you can easily register by clicking "Register Now'' button with your e-mail address.  Next, you have to fill your address information and after that, you have to select a payment option.

 

Please follow these processes step by step until you see the "order completed " text.

When you are on the 'My Cart' section, there is a 'Quantity' part and by clicking on it you can increase or decrease the quantity of the product you want to purchase. If you want to remove completely from your cart, there is an 'X' sign on the rightmost of the product you have chosen and by clicking on it, you can remove the product from your cart. 

 

Some styles are ready in stock and some styles need to be produced.  Once you choose the style and the size you prefer you will see the delivery time as 3 days if it is in stock and 4-6 weeks if the dress is not in stock and need to be produced.

For most of the styles If the size you want is not available in stock we still can produce it and deliver it within 4-6 weeks.

All of our products are designed according to EU Sizes. You can check the size chart in the link bellow to make sure you choose the correct size.

Tarik Ediz offers free world wide shipping to any areas around the world. No extra fees will be charged for the shipment.

Usually it takes 2-3 days for shipments inside Turkey while it takes 4-10 days for the countries outside Turkey.

After your orders are approved, an e-mail including an order tracking number will be send  to you. By using this number, you can track your package.

 

Packages can rarely be delivered on Saturdays. There is no delivery on Sundays and official public holidays.

If your order is not yet sent by cargo, you can cancel your order from ''Order tracking'' section. If your order has  been  sent  already  to you,  but  you want to cancel it,  you can send it back to us within 24 hours after you have received the product.

If you want to return the product you ordered for any reason after the delivery, you can return it within 24 hours from the date of delivery.

The package and if there is any, standard accessories of a product should be included without any damage in the package that you are returning and the product should be in a position to sell again in the market (without any damage, dirt or being fixed).

 You must create a return form for your order that you wish to return by logging into your Tarik Ediz account (www.TarikEdiz.com.tr) and clicking on the 'I would like to review my order' button on the order tracking.You can create a return request form by clicking HOW TO REFUND in the ORDER STATUS section.

You can send your return package to us free of charge when you add the TRACKING CODE which transmitted to you at the end of the return registration among your package . Your return will not be accepted if you do not create a refund from the our site.You need to send us your refund within 4 days of receiving the code.

After you have created the HOW TO REFUND form for your return packages which you want to return us with Yurtiçi Kargo, you can send us a return by code of .??????

You have to send us the form on the inside of the package that says ATTENTION.  Return Address: Merkez Mahallesi Bağlar caddesi no 16 Kağıthane 34400 Istanbul

After sending the product back, you have to keep the code that you are given by the cargo firm. If necessary, we can claim it from you.

 As soon as we get the product, return process is begun and within 5-7 business days, the whole process is completed

 You get the refund to the credit card or bank card with which you have completed your payment.

If you ever want to return the product you have purchased, you can return it within 24 hours days after you have received it.

The package and if there is any, standard accessories of a product should be included without any damage in the package that you are returning and the product should be in a position to sell again in the market (without any damage, dirt or being fixed).

You must create a return form for your order that you wish to return by logging into your Tarik Ediz account (www.TarikEdiz.com.tr) and clicking on the 'I would like to review my order' button on the order tracking.You can create a return request form by clicking HOW TO REFUND in the ORDER STATUS section.

You should write a petition including your name, surname, order code, your reason for returning the product, address information and your signature. After that, you should send the product and the petition back to this address.

*Important*

The costs of return delivery must be paid by the customer. Tarik Ediz is not responsible for creating a return shipment label or charging the costs back to customer. 

After sending the product back, you have to keep the code that given by the cargo firm.

As soon as we get the product, return/exchange process is begun and within 5-7 business days, the whole process is completed.

If you ever want to return the product you have purchased, you can return it within 24 Hours after you have received it.

 

You can return your product to:

Company: Kadir Tarik Ediz Teks san tic.Aş

Street Adress: Merkez Mahallesi Bağlar Caddesi No:16 

Postcode : 34400

City:  Istanbul

Country : Turkey

You get the refund to the credit card or bank card with which you completed your payment within 5 -10 business days.